Goods valued over NZD $1,000 typically attract GST and may incur duties depending on their classification. Some exemptions apply for personal effects or low-value goods.
You’ll usually need a commercial invoice, packing list, and Bill of Lading or Air Waybill. If you're importing restricted items, additional permits may be required.
Duties are based on the product's tariff classification, country of origin, and its customs value (CIF – Cost, Insurance & Freight). GST is calculated at 15% of the total value.
Customs may seize your goods, apply penalties, or delay clearance. It’s best to be upfront — even minor discrepancies can raise red flags.
Clearance can be completed in a few hours if all paperwork is in order. Delays happen when documents are missing, incorrect, or if inspections are triggered.
Technically, you can do it yourself — but most importers use a licensed broker to avoid delays, penalties, and compliance issues. Brokers ensure everything is submitted accurately the first time.